Frequently Asked Questions.
Since all our products are handmade on order to ensure you receive the freshest and best quality, we require a 2-day making period. Once your order is ready, delivery can take an additional 6–7 days. Please note that weekends are non-working days and are not included in this timeline.
You can use our search bar at the top of the page to search for specific products or browse through our categories.
We currently accept UPI as our primary payment method. Other payment options will be integrated soon.
If you face any issues or need a personalized payment option, feel free to reach out to us on WhatsApp or Instagram DM — we’re always here to help
We do not offer returns on any orders. All sales are final, so please review your purchase carefully before checkout.
We do not offer exchanges. Please review your order carefully before completing your purchase.
If any damage occurs during transit, we unfortunately cannot take responsibility, as the package is handled by the shipping provider. However, we’re always here to guide you on the next steps if needed.
Our candles are made with high-quality scented soy wax and gentle fragrance oils. To keep them at their best, store in a cool, dry place, avoid direct sunlight, and handle carefully to maintain their shape and scent.
Our candles are made using high-quality wax and fragrance oils and are, by nature, flammable products that must be handled with care and responsibility.
Our candles should always be kept out of reach of children and pets, as they contain small parts, fragrance oils, and open flames that may pose a risk if mishandled.
We offer free shipping on all orders above ₹500. For orders below this amount, standard shipping charges will apply.
All orders are shipped exclusively through India Post to ensure safe and reliable delivery across India. Once dispatched, your parcel will follow India Post’s standard delivery timelines.
